FREQUENTLY ASKED QUESTIONS
WHAT IS THE PURPOSE OF THE INITIAL CONSULTATION?
The initial consultation, typically by telephone, is an opportunity to speak with Dr. Miceli about your concern(s), to learn more about her approach, availability and fees, and to determine if there is a fit between your needs and the services she offers.
DO I NEED A DOCTOR'S REFERRAL?
A referral from your doctor is not required to set up your first appointment or to attend regular sessions. If you are planning to seek reimbursement from an extended health benefit plan, it is recommended that you check with your insurer to determine if a physician referral is needed for services to be covered.
HOW LONG IS A THERAPY SESSION?
Regular sessions are 50 minutes in length. Given the broad range of topics to cover in the first session, 1.5 to 2.5 hours are set aside to meet with clients. The length of the intake session is determined during your initial telephone consultation.
ARE SERVICES COVERED BY OHIP?
Services are not covered by OHIP. Psychological services are often covered by an extended health benefit plan through your employer (in whole or part). Please consult your insurance provider for more information, as each plan has its own requirements, co-payments, methods of reimbursement, and funding limits.
WHY ARE QUESTIONNAIRES USED?
Questionnaires are used as part of the first session and also during treatment, as needed. Testing is a valuable part of screening for mental health conditions, and guides treatment planning. Anytime a test is completed, you will be informed about the findings and any questions you have will be answered. Tests are also used to support a professional opinion in a letter or form (eg., to a doctor, employer or insurer). Fees are levied for tests, and you will be informed of the cost in advance.
HOW IS MY PRIVACY PROTECTED?
Information management practices are used to safeguard your information in accordance with the Personal Health Information Protection Act (PHIPA). These practices are described in the consent form and privacy statement, which are provided for your review in the first session. If you have any questions about these practices, please ask.
WHAT IF I NEED A FORM OR A LETTER COMPLETED?
Forms and letters can be completed at your request and service fees are applied. Forms typically ask about diagnosis, your progress in therapy, and your readiness for work. If you are off-work and expect that forms and/or letters will be required, please let the doctor know right away. Forms and letters can take up to 3-4 weeks to complete. Clients may be asked to complete test(s) in order to support the completion of a letter/form and fees are levied for testing. (See:Why are questionnaires used?)
HOW ARE THE SERVICE FEES DETERMINED?
A fee guideline is issued by the Ontario Psychological Association and the fees used at this clinic are consistent with these guidelines. Fees for intakes and regular sessions are reviewed each year in June.
When a form, letter or report is requested, a fee estimate will be provided to you at the time of your request. The estimate is based on a general rate (fee/page), the complexity of the request, and the time required to complete it.
HOW HAVE OFFICE POLICIES AND PROCEDURES CHANGED DURING THE COVID-19 PANDEMIC?
As at June 2020, the offices continue to remain closed to in-person visits, and psychotherapy services are available via video-conferencing and/or by phone.
Since the start of the pandemic, therapy service hours were extended, credit cards are now accepted, and a tele-psychology agreement form is available for review by new and returning clients.
692 Euclid Avenue
1250 St. Martins Drive, Suite 6