Dr. Paula Miceli is a Clinical and Health Psychologist in private practice offering psychotherapy services to individuals residing in Ontario by appointment.
Services are available on Tuesday, Wednesday, Thursday and Saturday - via online videoconferencing or by phone. Videoconferencing is PHIPA compliant.
CLIENT CARE DURING THE COVID-19 PANDEMIC
March 8, 2021
New and returning clients have been asking about the policies and practices at my office. A brief summary follows below - please get in touch with any questions you may have.
In an effort to stem the rising community spread of COVID-19 in Ontario, a province-wide shutdown was instituted as of 12:01 a.m. on Saturday, December 26, 2020 and remain in effect until Saturday, January 23, 2021. A recent order lifted the shutdown and the Toronto region is now categorized in the "Lockdown" (Grey) restriction level as of March 8, 2021.
Protecting Your Health, Your Family’s Health and the Health of our Healthcare System
Client safety is my highest priority. As a Psychologist, I receive and review guidance documents from the Ontario Ministry of Health, the College of Psychologists of Ontario, and the Ontario Psychological Association. After reviewing these documents, and assessing their impact on our therapeutic work, I do not feel able to provide the necessary safety for my clients within the rental offices where I offer services. As such, I have decided to continue offering virtual and telephone meetings until June 2021, and re-evaluate options at that time.
Technology-Assisted Mental Health Care
Psychological services continue to be available via telephone and Zoom Media. Zoom offers a secure (PHIPA/HIPAA compliant) and user-friendly video-conferencing service. A PHIPA-compliant client portal is available for online scheduling, and to receive reading materials and receipts. Payments are accepted via e-transfer or credit card.
Zoom meetings require the use of an App on either a desktop computer, tablet, or mobile phone. Please visit the following links to learn more:
1. Zoom Software Downloads (free)
Information About Tele-Psychology
A written tele-psychology consent form is available for review by new and returning clients.
Evening and Weekend Service Hours
Service hours were expanded to accommodate clients’ work schedules and childcare needs during the pandemic.
Your well-being is important to me. Some clients may have concerns about using tele-psychology, adequate privacy at home, and/or challenges in securing child-free time to participate. These concerns are understandable. Please reach out to discuss them with me.
At this time, it remains unlikely that in-person therapy services will be available in our community. The most recent guidance from the College of Psychologists (March 2021) has recommended continued use of virtual modalities (except for crisis or urgent care). If you would like to be referred to another provider for in-person therapy, I can assist you in trying to locate one, but cannot offer any guarantees of a match.
Be Vigilant About Fraud
I encourage all clients to continue to be mindful of fraud. I do not send unsolicited emails asking for confidential information (eg., passwords, PINs, credit card numbers, health information, etc.) or inviting you to make purchases. Please contact me by phone if you receive an email and are unsure if it originated from my office.
As a reminder, please self-isolate if you feel ill or unwell, even if mild in nature, and use the COVID-19 Self-Assessment Tool: https://covid-19.ontario.ca/self-assessment/. For health services, contact your family physician or Telehealth Ontario at 1-866-797-0000.
The following resources may also be of assistance:
- List of Toronto COVID-19 Assessment Centres (Link)
- Public Health Agency of Canada’s advice regarding physical distancing by avoiding public gatherings and practicing good health hygiene (Link)
- National Association of School Psychologists - Parent and Teacher Resources (Link)
- Ontario Ministry of Health (Link)
- Public Health Ontario (Link)
- Government of Canada (Link)
It is difficult to predict when in-person meetings will resume. I continue to review information provided by local, provincial and federal health authorities, who monitor and provide advice on the health risks. Any developments or changes in my practice will be shared with you as they become available.
It will be a pleasure to resume in-person meetings when it is safe to do so.
Updates in pandemic-related clinic policies and practices are sent to active clients via email. Letters can be viewed from the archive on the FAQs page.
To help you in making a decision about whether to work together, contact Dr. Miceli to arrange a no-cost, no-obligation telephone consultation (up to 30 minutes) to discuss your concerns.
Book a consultation using the online PHIPA-secure portal or get in touch using the Contact form below.
Individual Therapy sessions help clients work through life’s complex and challenging circumstances. Click to learn more about this service or contact Dr. Miceli to arrange a telephone consultation prior to your first appointment.
THE SOOTHE PROGRAM
The Soothe Program is a brief online open psychoeducation group designed for adults (19 to 65 years of age) in Ontario who seek to learn coping strategies for new or worsening physical symptoms of anxiety during the COVID19 pandemic.
CASE CONSULTATION SERVICES
Case consultation services are available to Registered Psychotherapists, Social Workers, and Occupational Therapists who seek to strengthen their professional practice in mental health.
Full and half-day workshops are offered to Psychologists, Psychological Associates, and Clinicians who provide regulated psychotherapy services.
Supervision services are offered to autonomous Clinical Psychologists who seek to extend their practice to include a health psychology competency.
Temporarily Closed due to COVID19 Pandemic
TS MEDICAL CENTRE
692 Euclid Avenue
Toronto, ON M6G 2T9
The clinic is nestled in the warm, welcoming atmosphere of TS Medical Centre in Koreatown - a few blocks away from Bloor Street on Euclid Avenue, between Christie and Bathurst.
For inquiries about services and fees, please get in touch via phone, email or the form below. This contact form is not private or encrypted, so please consider limiting the information you share. Please allow up to 36 hours to receive a reply.
If you are in crisis or need immediate support, visit your nearest hospital emergency room or call:
- Emergency (911)
- Telehealth Ontario 1-866-797-0000,
- in Toronto, Toronto Distress Line 416-408-HELP, or
- in Durham Region, Distress Centre Durham Crisis Line 1-800-452-0688.